eClinicalWorks Kiosk5.1 - App Store

The eClinicalWorks Kiosk app is a great way to streamline the check-in process in your practice. The app enables your patients to use an iPad to check in for an appointment, and even schedule a new, same-day appointment, conveniently. As part of checking in with the Kiosk app, your patients can quickly and privately update their demographic information (name, address, etc.) directly on the iPad.
All the information your patients validate or change is input directly to your practice’s electronic medical records system, ensuring its accuracy and saving you time.

The Kiosk app enables your patients to:
- Securely identify themselves to the practice as they check in
- Verify and update any of their demographic and contact information, including phone numbers and e-mail addresses
- Complete intake forms (questionnaires) specific to their visit, providing precise history information ...
- With the click of a button, this information can become part of the patient’s chart!
- Acknowledge and sign your practice’s consent forms
- Validate their insurance information
- Confirm their appointment and the reason for the visit
- Schedule a new appointment for the same day
- Make a payment using their credit card
- Sign up for the Patient Portal to manage their health care, appointments, and accounts from home
Requirements:
- EMR Version 10.0.80 and higher
- Some features of the iPad app use the device’s camera. These features require iPad (3rd generation) or later.
- Scanning with healow QR Code requires iPad (4th generation) or later.

Version History To make Kiosk better for you, this release contains the following improvements:
- Allow users to store their card information in advance, even without an immediate payment, for faster future checkouts.
- Performance improvements 5.1 Jun 10 To make Kiosk better for you, this release contains the following improvements:
Bug fixes and performance improvements. 5.0.2 Apr 23 To make Kiosk better for you, this release contains the following improvements:

- Bug fixes and performance improvements 5.0.1 Feb 26 To make Kiosk better for you, this release includes the following improvements:

- Ability for patients to perform check-in process in multiple languages
- Ability for practice to configure iDaynamo 5 payment device
- Ability for practice to identify test patients within Kiosk Intake mode
- Bug Fixes and Performance Improvements 5.0 Feb 4 To make Kiosk better for you, this release contains the following improvements:

- Bug fixes 4.3.1 11/21/2025 To make Kiosk better for you, this release contains the following improvements:
- Ability for patients to view the surcharge fee on the Kiosk Payments screen
- Ability to display payment information messages when patients enter Kiosk Payments screen 4.3 11/06/2025 To make Kiosk better for you, this release contains the following improvements:

- Bug fixes and performance improvements 4.2.3 10/14/2025 Bug fixes and performance improvements 4.2.2 09/17/2025 To make Kiosk better for you, this release contains the following improvements:

- Bug fixes and performance improvements 4.2.1 09/03/2025 To make Kiosk better for you, this release contains the following improvements:

- Ability to register kiosk with department if enabled in EMR.
- Ability to see custom messages configured in EMR if patient authentication fails or when patient creates a new appointment.
- Bug fixes and performance improvements. 4.2 08/14/2025 To make Kiosk better for you, this release contains the following improvements:
- Bug fixes and UI improvements. 4.1.1 07/25/2025 To make Kiosk better for you, this release contains the following improvements:
- Ability for patient to skip Insurance image scan/upload
- MDM support
- Bug fixes and performance improvements. 4.1 07/09/2025 To make Kiosk better for you, this release contains the following improvements:
* Ability to see current history section for Surgeries, Hospitalisations and Allergies, along with additional comment section.
* Ability to add new and see current Medication history.
* Allow patients to verify and update their prior questionnaire responses.
* Show payment information based on insurance eligibility.
* Support for eEHX/PRISMA consent forms.
* Bug fixes and performance improvements 4.0 05/01/2025 To make Kiosk better for you, this release contains the following improvements:
* Support for check-in status on appointment right panel,
* Bug fixes and performance improvements. 3.3 03/13/2025 To make Kiosk better for you, this release contains the following improvements:
* Handling patients entering non-registered phone numbers during kiosk authentication,
* Ability to see check-in screen on kiosk if patient completed check-in on healow check-in,
* Support for new 'healow Consent Form',
* Bug fixes and performance improvements. 3.2 01/31/2025 Bug fixes and Improvements. 3.1.1 11/27/2024 To make Kiosk better for you, this release contains the following improvements:
* Ability to control auto navigation to next question for single choice question on Questionnaire and Additional Info screens,
* Ability to authenticate patient by scanning QR Code generated at the completion of healow CHECK-IN process,
* Minor UI change and security improvements. 3.1 10/03/2024 To make Kiosk better for you, this release contains the following improvements:
* Resolved crashing issue for iOS 12. 3.0.1 08/13/2024 To make Kiosk better for you, this release contains the following improvements:
* New payment device support,
* Pay Later option for payment screen,
* New insurance scan instruction screens for Kiosk without card stand,
* Bug fixes, i.e. PDF consent jump issue, manual card payment failure in specific cases,
* Performance and security improvements. 3.0 08/01/2024 To make Kiosk better for you, this release contains the following improvements:
* Display American Academy of Pediatrics logo on questionnaire screen if questionnaire tagged as Bright Futures and imported from content server.
* Two factor authentication for staff and provider log-in.
* Bug fixes and performance improvements. 2.18 02/20/2024 To make Kiosk better for you, this release contains the following improvements:
* Support for new Kiosk Check-in Dashboard in EMR 
* Minor UI change and security enhancement. 2.17 11/30/2023 To make Kiosk better for you, this release contains the following improvements:
* Ability to collect patient's pronouns preference on demographics screen.
* Auto scroll functionality on demographics screen.
* Option to make newly created contact an emergency contact.
* Auto logout from check-in message screen.
* Minor UI changes, bug fixes and performance improvements. 2.16 10/05/2023 To make Kiosk better for you, this release contains the following improvements:
* AI-powered Insurance Scan Assistant feature support to extract information from insurance cards and automatically populate the appropriate fields on EMR.
* Bug fixes and performance improvements. 2.15 09/19/2023 To make Kiosk better for you, this release contains the following improvements:
* Ability for patient to save and use payment card on file.
* Support for new payment device.
* New and improved payment card manual entry screen.
* Bug fixes and performance improvements. 2.14 07/24/2023 To make Kiosk better for you, this release contains the following improvements:
* Ability for patient to verify their account using OTP via Email and/or Phone.
* Ability for Patient to check-in for allergy shot appointments.
* Bug fixes and performance improvements. 2.13 06/05/2023